Incidents | Vyro Incidents reported on status page for Vyro https://status.vyro.co/ https://d1lppblt9t2x15.cloudfront.net/logos/ceb27d98444a41b19455370b8b260ef7.png Incidents | Vyro https://status.vyro.co/ en Digital Retail (APAC) recovered https://status.vyro.co/ Thu, 28 May 2026 13:24:34 +0000 https://status.vyro.co/#c8550005f0dc5ffa808e16ce81b27ca06e644acd6e092431acd80dd7923b8259 Digital Retail (APAC) recovered Digital Retail (APAC) went down https://status.vyro.co/ Thu, 28 May 2026 13:18:22 +0000 https://status.vyro.co/#c8550005f0dc5ffa808e16ce81b27ca06e644acd6e092431acd80dd7923b8259 Digital Retail (APAC) went down API Client Authentication Outage in APAC https://status.vyro.co/incident/893826 Tue, 12 May 2026 07:20:00 -0000 https://status.vyro.co/incident/893826#5113cb97f98dca6dac9055af0bfb642af60cf414bd6c5349bb7651b1bfeb444c Our APAC services are currently unable to authenticate API clients. Affected services include the Vyro Inventory API. Update: All services have been restored. Configurators API is Down https://status.vyro.co/incident/893503 Mon, 11 May 2026 23:53:00 -0000 https://status.vyro.co/incident/893503#875eb3f91470e138b7375b867edf43d75e6ff36e8c03e3ca2233c1b7484a61f4 We experienced a temporary outage affecting our Configurator service, which may have prevented vehicle configuration data from loading correctly. A scheduled system update caused an unexpected issue that prevented the Configurator from retrieving the information it needs to operate. Additionally, the update triggered a secondary update from our cloud infrastructure provider, which extended the disruption. Update 1: We identified that our cloud provider applied an additional automatic update as a result of our scheduled change, which compounded the outage. Update 2: A temporary fix has been applied and the Configurator service is now back online and operational. Digital Retail (APAC) recovered https://status.vyro.co/ Wed, 29 Apr 2026 01:53:45 +0000 https://status.vyro.co/#67ef40799f1336f11d5fb977a6a1f758d6fcf7ad8e6c3a0b5176eb702ebfb07b Digital Retail (APAC) recovered Digital Retail (APAC) went down https://status.vyro.co/ Wed, 29 Apr 2026 01:52:29 +0000 https://status.vyro.co/#67ef40799f1336f11d5fb977a6a1f758d6fcf7ad8e6c3a0b5176eb702ebfb07b Digital Retail (APAC) went down Digital Retail (APAC) recovered https://status.vyro.co/ Mon, 20 Apr 2026 23:58:11 +0000 https://status.vyro.co/#5fed6b8996fa09184b52627a675710abc5a55ca525183cf442ac5f85c8247478 Digital Retail (APAC) recovered Digital Retail (APAC) went down https://status.vyro.co/ Mon, 20 Apr 2026 23:56:46 +0000 https://status.vyro.co/#5fed6b8996fa09184b52627a675710abc5a55ca525183cf442ac5f85c8247478 Digital Retail (APAC) went down Disregard https://status.vyro.co/incident/773652 Tue, 25 Nov 2025 05:25:00 -0000 https://status.vyro.co/incident/773652#09ed31391cf5517d196f0228adb2ee99fae8cbb4eecebd23e6e971f7f8a7a4af We recently reported a system outage; please disregard this notification. A firewall protection rule temporarily blocked one of our automated monitoring services, triggering a false alarm. Our status page may continue to display an outage for a short period before updating back to normal. APAC Service Degradation https://status.vyro.co/incident/744471 Thu, 16 Oct 2025 02:55:00 -0000 https://status.vyro.co/incident/744471#511c89255a173ae2c15cbeffd98f9d6fb08bf6bfa6c4610e5e9e64ca28918a7b Working to resolve a service degradation in APAC. APAC Service Degradation https://status.vyro.co/incident/726405 Thu, 18 Sep 2025 05:55:00 -0000 https://status.vyro.co/incident/726405#1e6791421e60a6e0c9b85b8e558ac80782c200993471786ff4d8f7a0296d7375 System normalised. APAC Service Degradation https://status.vyro.co/incident/726405 Thu, 18 Sep 2025 05:49:00 -0000 https://status.vyro.co/incident/726405#3f82db2277839fd053c0f727c8ea27321ccbbb782e502341d3b6944b9df1fb8f We've identified the root cause and are resolving the issue. Most services are back online but intermittent failures may occur. Estimated time of resolution 4pm Sydney time. APAC Service Degradation https://status.vyro.co/incident/726405 Thu, 18 Sep 2025 05:42:00 -0000 https://status.vyro.co/incident/726405#2a2a3ff11daf95fd6ca015467f3800f9ed4ae0013b4b828753c4853b610c4a32 We're responding to reports of degraded activity for our Asia-Pacific clients. SalesHub Order View Issue https://status.vyro.co/incident/701238 Wed, 06 Aug 2025 07:14:00 -0000 https://status.vyro.co/incident/701238#282454be2da87d199d0fa44d4af8f8e3cc8c7081afa429ac95c82654b265b167 A fix has been released to our European data centre. Both environments are now stable and the issue has been resolved. Monitoring will continue. SalesHub Order View Issue https://status.vyro.co/incident/701238 Wed, 06 Aug 2025 07:10:00 -0000 https://status.vyro.co/incident/701238#c312f2c36e91e138073e8248f15ec56dc932871056ae9ee5ca5e803949c64cd6 A fix has been released to our APAC production environment. Teams are testing and monitoring. EU is still affected. A resolution is scheduled to be released shortly. SalesHub Order View Issue https://status.vyro.co/incident/701238 Wed, 06 Aug 2025 07:04:00 -0000 https://status.vyro.co/incident/701238#dfc1cdb168f6a24c2846eb4992ca49ecd1abb5f283e94d1131cec47c06728c37 Customers using the SalesHub app are reporting issues when accessing the order view. Dashboard & Saleshub Login Issues https://status.vyro.co/incident/435443 Fri, 27 Sep 2024 01:00:00 -0000 https://status.vyro.co/incident/435443#422cc5b1e5717ec1d4b2a236a338b788f37cc763c2bd8f6216542f8f806a5925 The saleshub & dashboard login issues have been resolved. Dashboard & Saleshub Login Issues https://status.vyro.co/incident/435443 Thu, 26 Sep 2024 22:56:00 -0000 https://status.vyro.co/incident/435443#c172a8113c6d6ce308d3f81c2d703bde0fb7d2bcdc67ea4fa239f46644d9bc16 Showroom team members are currently unable to login to the Dashboard or Saleshub. The issue has been identified and a fix is being implemented. Database Upgrade https://status.vyro.co/incident/333661 Thu, 29 Feb 2024 10:30:00 -0000 https://status.vyro.co/incident/333661#73f7a7646fee14493ffe1735bfe02e38ca25619d5fad80e85faf64c3a055524d Essential database maintenance is currently being undertaken. Security & Performance Upgrades https://status.vyro.co/incident/309793 Mon, 08 Jan 2024 08:30:00 -0000 https://status.vyro.co/incident/309793#54871e8750ab8a0718459a6912809676c1a50d852dd112d14e8a34b8d590a95e Upgrades to essential services will cause performance degradation and short outages. Database Maintenance https://status.vyro.co/incident/297185 Thu, 07 Dec 2023 09:55:00 -0000 https://status.vyro.co/incident/297185#86521dff1ad439179ce7648bf408c35a93099c46b87467f2eeffc4e787296ba0 Maintenance complete. Database Maintenance https://status.vyro.co/incident/297185 Thu, 07 Dec 2023 09:53:00 -0000 https://status.vyro.co/incident/297185#4e6942e241931545b2e5c1821c36d63cd1593d3f0ff098d044837fcb17bf0f3e Planned outage to perform a major version upgrade to a core component. System maintenance https://status.vyro.co/incident/256066 Wed, 12 Jul 2023 15:59:00 -0000 https://status.vyro.co/incident/256066#3e4c6394a551f7940a7cc1c0de5364f5c4aa67a6094af66b4f381304a67fa17b Maintenance completed System maintenance https://status.vyro.co/incident/256066 Tue, 11 Jul 2023 17:00:00 -0000 https://status.vyro.co/incident/256066#1a7ff50c472aa23c4dc19b7128b8ff1de42bc481c4f3d36a9f1f7b2b742b9966 Schedule system maintenance will occur on this day. No outages are expected, but search functionality will see a performance impact. Infrastructure upgrade https://status.vyro.co/incident/208632 Wed, 17 May 2023 15:30:00 -0000 https://status.vyro.co/incident/208632#cf9f082265bca517323f0fd4972c9b31077709c95cbfa1b42b0dd9eedabe7519 Some login features will be unavailable for a brief period while we cut across between infrastructure.